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The EU’s General Data Protection Regulation (GDPR) has now been in force for three years. During that time, fines have reached a total of over €280 million, the UK has left the EU and the ICO has announced that there will be a new Commissioner from October.

On the three year anniversary of GDPR coming into force, we were joined by White & Case LLP’s Global Information Governance Director Richard Hogg and VinciWorks’ DPO Ruth Mittelmann Cohen to look at the last three years of GDPR. We will explore the effect the regulation has had on the way we collect and process data and what we can expect in the next 12 months.

What we will cover in this GDPR webinar

The webinar covered:

  • What can we learn from recent GDPR fines?
  • Does Brexit affect data protection regulation in the UK?
  • Best-practice guidance
  • How to implement effective training year-on-year
  • What does the future hold for GDPR in the UK?

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Code of conduct training: The challenge

Ultimately, the goal of any code of conduct is the same: to communicate to our people the sort of behaviours that we expect of our employees, that will uphold our values and help our culture thrive. 

But code of conduct training has always been one of the most difficult topics to get right. Off-the-shelf code of conduct training rarely encapsulates the nuances of each individual code of conduct, and write-your-own solutions are cumbersome and time consuming.

That’s why VinciWorks has developed an all-in-one code of conduct training solution that introduces customisation-as-standard so you can create, customise and build relevant code of conduct training for your organisation with a few simple clicks. The course can be fully integrated with our annual declaration compliance solution.

Code of Conduct training
VinciWorks’ new code of conduct course allows admins to seamlessly build an entire course from scratch
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We are very proud to announce that for the second year in a row, EssentialSkillz has won the coveted BSIF Customer Service Award.

After a challenging 2020, winning this award for a second time is a great tribute to the efforts of our outstanding Customer Support team. Through a turbulent year they have continued to deliver an outstanding service, providing technical expertise, reliability and empathy at a time when businesses have needed it more than ever.

It is a testament to the work of Linda and her team that the winner of this award was based on anonymous feedback provided by our own customers. To them, and to the entire EssentialSkillz family, we once again say thank you!

“We are absolutely delighted to receive this award for the second year running! From the top down in EssentialSkillz there is a culture of collaboration and cohesiveness, we all share a common goal: to amaze and delight the customer! This culture fosters excellent customer service, and of course, we hire the best people which makes it easy! The team never ceases to amaze me with their exceptional product knowledge and commitment to delivering high standards of service for our customers. It is an amazing team to be part of and we are very excited for the future as we continue to grow with our customers.”

– Linda, Product Implementation Team Lead

 

“I’m honoured to accept the BSIF customer service award on behalf of EssentialSkillz and our fantastic Support team. We’re incredibly proud of them for winning this award for the second year in a row. It is always a joy to work alongside our colleagues in Support, and it’s wonderful to see that our customers feel the same! Thank you to our support team, from everyone at EssentialSkillz who share the goal of amazing and delighting our customers.”

– Patrick Dervan accepting the award on behalf of EssentialSkillz

How new rules in the EU, UK and US are changing the face of corporate reporting

Upcoming EU legislation: Scope, reach and what you should do now

On 10 March, 2021 the EU parliament formally requested that the EU Commission, the bloc’s executive arm, draw up legislation for a new directive aimed at harmonising ESG reporting.

The proposed new corporate due diligence and corporate accountability directive will cover companies that sell to the EU, not just those based there. Business will be required to identify, address and remedy their impact on human rights and the environment. Crucially, this is likely to go up and down the value chain, which means customers as well as suppliers. Businesses could be sued inside the EU for human rights violations or environmental damage committed by their customers or end users of their products in third countries. 

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Following the Spanish parliament’s approval of the final legislation implementing the Spanish Mandatory Disclosure Regime, on 13 April 2021, the Spanish Ministry of Taxation approved the reporting format, and reporting in Spain is now live.

The Spanish Official Gazette published Order HAC/342/2021 which approves the following three forms:

Form 234: For reportable cross-border arrangements by intermediaries or taxpayers.

Form 235: For quarterly reporting obligation of marketable arrangements by intermediaries.

Form 236: For the taxpayers’ annual reporting of cross-border arrangements which are applied in the tax year.

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From the EU’s upcoming Corporate Due Diligence and Corporate Accountability Directive to the FCA’s Climate-Related Financial Disclosures and the SEC’s new framework for ESG disclosure, corporate accountability is changing.

This is on top of existing ESG reporting requirements including the EU Non-Financial Reporting Directive, the French Corporate Duty of Vigilance, and the fact that ESG reporting is becoming increasingly expected by investors and regulators.

Investors in particular are expecting greater attention to the impact of a business on the world around them. Regulators are increasingly taking notice. From the International Financial Reporting Standards moving forward with establishing ESG standards to the incoming SEC chairman Gary Gensler’s plan to increase governance oversight after years of lax regulations, ESG reporting is here to stay.

During this webinar, our experts gave an overview of the future of corporate accountability rules, and how to stay on top in the changing world of corporate compliance.

The webinar covered:

  • New ESG regulations in the UK, US and EU
  • How to undertake an internal ESG audit
  • Preparing for ESG reporting and regulatory disclosures
  • What VinciWorks can do to help with ESG compliance
  • Your questions on ESG reporting and compliance

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What is the LSAG Guidance? 

In our last AML blog, we provided an overview of the main UK money laundering offences. We also addressed some of the obligations imposed on individuals and organisations governed by The Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (the ‘Regulations’), as amended.

As mentioned in our previous blog, the Regulations apply to certain individuals and organisations, known as ‘relevant persons’. Law firms can be categorised as relevant persons if they are: 

  • ‘Independent legal professionals’: this is anyone, ‘who by way of business provides legal or notarial services to other persons, when participating in [certain] financial or real property transactions’. A full list of those transactions is set out in the Regulations, and includes buying and selling property and managing client money. 
  • ‘Tax advisers’ 
  • ‘Trust or company service providers’ 
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Mental Health: The duty to care and ending the taboo

Even before the pandemic hit, employers were beginning to see the importance of addressing mental health issues in their workforce. With the ongoing effects of the pandemic still affecting so many of us, the importance of treating mental health as a priority has only increased.

With a widespread acknowledgement of the cost of mental health issues to employers, individuals, and the health service, there’s diminishing tolerance and protection for employers who choose to do nothing.

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Environmental, Social and Governance factors are changing the corporate world

What is Environmental, Social, & Governance? ESG Explained

ESG – Environmental, Social and Governance – is the hottest acronym in the business world. The term is crowding out the old CSR (Corporate Social Responsibility) approach in favour of a more holistic view that considers the carbon footprint as well as the number of women on the board. 

3 Main Aspects of ESG

There are three main aspects of ESG to know about.

  • Reportings
  • Ratings
  • Regulations.

Reportings are what the company says about itself. Ratings are what other people say about the company’s ESG efforts, most importantly investors. Regulations are government standards for ESG actions or disclosures.

Global businesses are no longer working on environmental, social and governance issues in a silo. They are bringing them together under the banner of ESG to demonstrate the positive impact their existence is having on the world.

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Complaints and Incidents 

Complaints can vary radically in subject matter, intensity, and desired outcomes. For instance, a company can receive a complaint about a seemingly trivial matter, but from a particularly litigious customer. On the other hand, a complaint could relate to an incident of serious misconduct but may be expressed in an understated manner. In all instances, organisations should aim to deal with complaints adequately, however they arise. This could mean instructing a legal team to act in formal proceedings or simply using a customer’s feedback to identify training needs amongst staff.

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