Customer Services

Resources and insights

Preparing for changes to UK sexual harassment law: Upgrading from the Worker Protection Act 2023 The Employment Rights Act 2025

Nick Henderson

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Compliance, Customer Services, FCA, FCA Compliance

NEW RELEASE: Customer Complaints Handling eLearning Course

Training staff to understand the significance of complaints, unregulated and regulated, and how to manage them is vital

VinciWorks

July 1, 2019

SRA diversity survey 2025: Collect your law firm data with Omnitrack

The Solicitors Regulation Authority (SRA) has announced that its mandatory diversity survey will be due in early summer

Nick Henderson

Preparing for DAC8: What your firm needs to know

The advent of crypto-assets has brought new complexity and ambiguity to cross-border transactions. In an effort to close

Nick Henderson

Astute, Astute eLearning Platform, Astute eLearning Platform|Compliance|eLearning|Health and Safety, Astute eLearning Platform|LXP

Astute LXP April 2025 Update: Sharpening the Experience for Learners and Admins

The April update for Astute LXP (V3.3.2) brings a mix of visual polish, helpful tweaks, and targeted bug

Nick Henderson

OFSI, Russia, sanctions

Lessons from a sanctions compliance failure: What we can learn from OFSI’s penalty against HSF Moscow

This past March, the UK’s Office of Financial Sanctions Implementation (OFSI) imposed a £465K penalty on Herbert Smith

naomi grossman

New proposals for ethnicity and disability pay gap reporting could reshape pay transparency: is your business ready?

In a significant move towards greater workplace equality, the UK Government has launched a public consultation on introducing

Sara Henna Dahan

AML, HSBC, red flags

How ignoring AML red flags landed HSBC in hot water

When it comes to AML compliance, red flags aren’t just warnings. They are flashing neon signs that need

naomi grossman

VinciWorks course retirements: What you need to know

As part of our ongoing commitment to keeping our course library relevant and up-to-date, some existing courses are

Nick Henderson

What’s new at VinciWorks: Courses to look out for this quarter

VinciWorks is excited to announce a range of new, updated, and upcoming courses as part of our commitment

Nick Henderson

Tariffs, trade wars and geopolitical risk: What compliance teams need to know

Global trade routes were rocked with the announcement of up to 20% tariffs across the world for imports

Nick Henderson

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Astute LXP April 2025 Update: Sharpening the Experience for Learners and Admins

Lessons from a sanctions compliance failure: What we can learn from OFSI’s penalty against HSF Moscow

How ignoring AML red flags landed HSBC in hot water

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Customer Services

Resources and insights

Preparing for changes to UK sexual harassment law: Upgrading from the Worker Protection Act 2023 The Employment Rights Act 2025

Popular tags

All tags

NEW RELEASE: Customer Complaints Handling eLearning Course

VinciWorks

SRA diversity survey 2025: Collect your law firm data with Omnitrack

Nick Henderson

Preparing for DAC8: What your firm needs to know

Nick Henderson

Nick Henderson

naomi grossman

New proposals for ethnicity and disability pay gap reporting could reshape pay transparency: is your business ready?

Sara Henna Dahan

naomi grossman

VinciWorks course retirements: What you need to know

Nick Henderson

What’s new at VinciWorks: Courses to look out for this quarter

Nick Henderson

Tariffs, trade wars and geopolitical risk: What compliance teams need to know

Nick Henderson

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Experience exceptional
for yourself

Experience Exceptional.

Learning that matters.

Software that works.

Experience Excellence.

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Customer Services

Resources and insights

Preparing for changes to UK sexual harassment law: Upgrading from the Worker Protection Act 2023 The Employment Rights Act 2025

Popular tags

All tags

NEW RELEASE: Customer Complaints Handling eLearning Course

VinciWorks

SRA diversity survey 2025: Collect your law firm data with Omnitrack

Nick Henderson

Preparing for DAC8: What your firm needs to know

Nick Henderson

Astute LXP April 2025 Update: Sharpening the Experience for Learners and Admins

Nick Henderson

Lessons from a sanctions compliance failure: What we can learn from OFSI’s penalty against HSF Moscow

naomi grossman

New proposals for ethnicity and disability pay gap reporting could reshape pay transparency: is your business ready?

Sara Henna Dahan

How ignoring AML red flags landed HSBC in hot water

naomi grossman

VinciWorks course retirements: What you need to know

Nick Henderson

What’s new at VinciWorks: Courses to look out for this quarter

Nick Henderson

Tariffs, trade wars and geopolitical risk: What compliance teams need to know

Nick Henderson

Sign up for our newsletter

Experience exceptional for yourself

Experience Exceptional.

Learning that matters.

Software that works.

Experience Excellence.

Experience exceptional
for yourself