Customer Services

Resources and insights

The SFO’s message for 2026: Evidence beats box-ticking

Sara Henna Dahan

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Compliance, Customer Services, FCA, FCA Compliance

NEW RELEASE: Customer Complaints Handling eLearning Course

Insights on the latest developments in eLearning, Compliance, Health and Safety and Performance Management.

VinciWorks

July 1, 2019

The Hillsborough Law: what the Public Office (Accountability) Bill means for compliance, higher education and legal privilege

The Public Office (Accountability) Bill, commonly known as the Hillsborough Law, is one of the most consequential accountability

Nick Henderson-Mayo

What’s new in Astute LXP – January 2026 update (v3.4.6)

This month’s update focuses on making enrolments and re-enrolments clearer and more predictable for administrators, alongside a set

Nick Henderson-Mayo

UK regulatory outlook for financial crime compliance January 2026: SFO issues new bribery red flags and raises the bar on corporate cooperation

As 2026 begins, the UK is sharpening its focus on bribery, fraud and anti-money laundering (AML). The Serious

Sara Henna Dahan

Singapore’s new workplace fairness law: What it means for compliance

By the end of 2027, Singapore will introduce its first unified statutory framework to address workplace discrimination through

Nick Henderson-Mayo

Data, Data Protection, GDPR

When GDPR doesn’t apply: What a train announcement can (and can’t) teach us about data protection

GDPR is often treated as a catch-all mechanism for resolving any dispute that feels “data-related”. But a recent

Naomi Grossman

AML, cryptocurrency, Fraud

How Ruja Ignatova built a $4b fraud and why it matters for crypto and AML

In 2014, a new cryptocurrency emerged with the idea that it would revolutionise the financial world. It was

Naomi Grossman

10 priorities for cyber security experts in 2026

The cybersecurity landscape is expanding at an unprecedented pace as digital transformation accelerates across industries. Many organisations now

Nick Henderson-Mayo

AI, Data, GDPR, GPT Health

When AI meets healthcare: The compliance challenges of GPT Health

Big AI models are rapidly moving into regulated sectors, and healthcare is no exception. Recent developments show regulators

Naomi Grossman

AI, AI Act, EU

AI regulation in Europe: Enforcement is fragmented, the rules are shifting and businesses are caught in the middle

For many businesses, the EU AI Act still feels like a future problem. Something complex, unfinished, and safely

Naomi Grossman

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Customer Services

Resources and insights

The SFO’s message for 2026: Evidence beats box-ticking

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NEW RELEASE: Customer Complaints Handling eLearning Course

VinciWorks

The Hillsborough Law: what the Public Office (Accountability) Bill means for compliance, higher education and legal privilege

Nick Henderson-Mayo

What’s new in Astute LXP – January 2026 update (v3.4.6)

Nick Henderson-Mayo

UK regulatory outlook for financial crime compliance January 2026: SFO issues new bribery red flags and raises the bar on corporate cooperation

Sara Henna Dahan

Singapore’s new workplace fairness law: What it means for compliance

Nick Henderson-Mayo

When GDPR doesn’t apply: What a train announcement can (and can’t) teach us about data protection

Naomi Grossman

How Ruja Ignatova built a $4b fraud and why it matters for crypto and AML

Naomi Grossman

10 priorities for cyber security experts in 2026

Nick Henderson-Mayo

When AI meets healthcare: The compliance challenges of GPT Health

Naomi Grossman

AI regulation in Europe: Enforcement is fragmented, the rules are shifting and businesses are caught in the middle

Naomi Grossman

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Experience exceptional for yourself

Experience exceptional
for yourself