This course is designed to provide financial services employees with an understanding of how to treat customers fairly in their daily work.
All organisations in the financial sector need to put the fair treatment of customers at the heart of their business model. This course covers the FCA Principles for Businesses, the meaning of fairness and how to monitor performance to ensure continued fairness. It includes realistic scenarios to illustrate the principles in action.
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This is a trial version of the course Treating Customers Fairly. Please note, we do not offer certificates for trial course completions.
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VistaJet (Group) Limited
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DLA Piper
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