Vulnerable Customers: A Short Overview (Finance)
10 Minutes
Safeguarding: Keeping Our Customers Safe
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Description
The Financial Conduct Authority (FCA) requires all non-bank payment service providers (PSPs) to perform safeguarding procedures. These procedures are designed to make sure that payments owed to customers are not at risk in the unlikely event that the firm could suddenly go into liquidation or be otherwise unable to make a payment. This course explains what safeguarding is, how it is done, and what non-technical staff members need to know about it.
Course Objectives
- Understand why safeguarding is needed
- Learn how to comply with the FCA requirements
- Be able to explain safeguarding to customers
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This is a trial version of the course Safeguarding: Keeping Our Customers Safe Please note, we do not offer certificates for trial course completions.
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