Vulnerable Customers: A Short Overview (Finance)
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This course provides an introduction to how the Financial Conduct Authority (FCA) regulates conduct across UK financial services. It explains the FCA’s statutory role, objectives, and responsibilities, including how it authorises, supervises, and enforces standards for firms.
The course also explores the FCA Handbook and the FCA’s Approach to Payment Services and Electronic Money, showing how regulatory expectations are applied in practice, particularly in sectors where firms hold or move customer funds. Learners will gain an understanding of how the FCA seeks to protect consumers, promote market integrity, and support effective competition.
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This is a trial version of the course Introduction to FCA Regulation Please note, we do not offer certificates for trial course completions.
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