How to Challenge
30 Minutes
Full course
General
Avoiding Workplace Conflict
15 Minutes
Short course
General
This short course looks at why conflict develops in the workplace and what we can do to address and resolve it effectively.
Description
Conflict can be immensely costly to organisations, damaging to relationships and disastrous for productivity. Wherever it manifests itself, conflict is a major cause of stress in the workplace and it can lead to long-standing grievances, factionalism and absenteeism. Being able to handle conflict effectively, whatever the situation, is a skill that will help you to build strong, constructive working relationships and improve the overall performance of your organisation. Featuring dramatised scenarios and expert analysis, this short course looks at the causes and patterns of conflict and provides a comprehensive toolkit for achieving positive outcomes.
Course Objectives
- Why conflict develops and how it escalates
- The importance of interests and positions
- The need to separate people from problems
- The key communication skills for conflict resolution
- How to de-escalate conflict and embed new approaches to prevent it recurring.
Fill in your details below to instantly view the course for free.
This is a trial version of the course Avoiding Workplace Conflict. Please note, we do not offer certificates for trial course completions.
By filling in this form you agree to share your information with VinciWorks. We take privacy seriously, click here to read our privacy notice.
Reviews
From immaculately helpful customer service to precisely working to understand our training requirements with diligence, VinciWorks has made everything I wanted to happen – happen.
Stewart Haynes
Group Compliance & Data Protection Officer
VistaJet (Group) Limited
One of the strengths of VinciWorks is facilitating the collaborative process. This has produced better solutions that achieve our mutual compliance goals and importantly does so at a lower cost.
Guy Powell
Head of Compliance and Standards
Hogan Lovells
Whenever I need help with something, I always receive excellent and efficient service.
Rachel Sullivan
Compliance Manager
Arran Isle Limited
We’ve been able to experience first-hand the level of expertise, care and attention VinciWorks put into their work. Not only in the content they produce, but also the service that surrounds that content.
Mark Hawkins
Training and Development Manager
Audley Travel
I highly value the opportunity to work collaboratively with my peers from other leading firms. By sharing knowledge, experience and resources, we are able to produce better solutions and establish best practice.
Che Odlum
Compliance Manager
DLA Piper
