Conflict Resolution
This course will help you learn to manage and prevent conflict at work.
Description
Unresolved conflict is a major driver of work-related stress. Conflict can result in negative feelings and behaviours that can significantly affect individuals, teams and organisations. Although steps should be taken to prevent conflict from arising, it is possible to turn conflict into something positive if it is well-managed and resolved to everyone's satisfaction. Conflict can challenge assumptions and increase cooperation and innovation in the long term.
Course Objectives
- What conflict is, the different stages of conflict, and what causes conflict.
- What emotional intelligence is.
- Different techniques to help you reflect on conflict and manage your emotions.
Fill in your details below to instantly view the course for free.
This is a trial version of the course Conflict Resolution. Please note, we do not offer certificates for trial course completions.
By filling in this form you agree to share your information with VinciWorks. We take privacy seriously, click here to read our privacy notice.
Similar Courses
Six Steps to Being More Productive
How to Give Feedback
Understanding Communication Styles
Six Steps to Productive Meetings
Inclusive Language and Communication
How to Give Feedback (Higher Education)
How to Give Feedback
Six Steps to Effective Delegating
Effective Online Meetings
Six Steps to Leading Productive Meetings
Six Steps to Productive Meetings
Effective Questioning
Being an Active Listener
Giving Useful Feedback
Conflict Resolution
Tips for Writing Effectively
Reviews
From immaculately helpful customer service to precisely working to understand our training requirements with diligence, VinciWorks has made everything I wanted to happen – happen.
Stewart Haynes
Group Compliance & Data Protection Officer
VistaJet (Group) Limited
One of the strengths of VinciWorks is facilitating the collaborative process. This has produced better solutions that achieve our mutual compliance goals and importantly does so at a lower cost.
Guy Powell
Head of Compliance and Standards
Hogan Lovells
Whenever I need help with something, I always receive excellent and efficient service.
Rachel Sullivan
Compliance Manager
Arran Isle Limited
We’ve been able to experience first-hand the level of expertise, care and attention VinciWorks put into their work. Not only in the content they produce, but also the service that surrounds that content.
Mark Hawkins
Training and Development Manager
Audley Travel
I highly value the opportunity to work collaboratively with my peers from other leading firms. By sharing knowledge, experience and resources, we are able to produce better solutions and establish best practice.
Che Odlum
Compliance Manager
DLA Piper