This course will help you learn to manage and prevent conflict at work.
Unresolved conflict is a major driver of work-related stress. Conflict can result in negative feelings and behaviours that can significantly affect individuals, teams and organisations. Although steps should be taken to prevent conflict from arising, it is possible to turn conflict into something positive if it is well-managed and resolved to everyone's satisfaction. Conflict can challenge assumptions and increase cooperation and innovation in the long term.
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This is a trial version of the course Conflict Resolution. Please note, we do not offer certificates for trial course completions.
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