Customer Support & Customer Service Courses & Online Training
Ensuring compliance with Consumer Rights Act 2015 (UK)
VinciWorks’ customer excellence courses equip employees with essential customer service tools, like active listening, effective communication, and conflict resolution, ensuring exceptional service within legal and ethical guidelines.
eLearning Courses
VinciWorks makes compliance training and eLearning that works.
Available in every language you speak. Built by us. Ready for you.
Automated Workflows
Seamless data collection, workflows and reporting, pre-built with the latest regulations and cutting-edge technology.
Expert advice.
Curated content.
Vulnerable customers in financial services
Support vulnerable customers and give your people the best with our free guide on customer support.
Diversity and inclusion - How to lead the way
How do you create a culture of inclusion and support in a diverse and developing workplace? Understand the key principles of supporting your diverse workforce in this free on-demand webinar.
Code of conduct policy template
Ensure all your staff understand their duties, responsibilities and expected conduct and behaviour with our cut-out-and-keep comprehensive code of conduct policy template.
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