EssentialSkillz win again at the BSIF Safety Awards

We are very proud to announce that for the second year in a row, EssentialSkillz has won the coveted BSIF Customer Service Award.

After a challenging 2020, winning this award for a second time is a great tribute to the efforts of our outstanding Customer Support team. Through a turbulent year they have continued to deliver an outstanding service, providing technical expertise, reliability and empathy at a time when businesses have needed it more than ever.

It is a testament to the work of Linda and her team that the winner of this award was based on anonymous feedback provided by our own customers. To them, and to the entire EssentialSkillz family, we once again say thank you!

“We are absolutely delighted to receive this award for the second year running! From the top down in EssentialSkillz there is a culture of collaboration and cohesiveness, we all share a common goal: to amaze and delight the customer! This culture fosters excellent customer service, and of course, we hire the best people which makes it easy! The team never ceases to amaze me with their exceptional product knowledge and commitment to delivering high standards of service for our customers. It is an amazing team to be part of and we are very excited for the future as we continue to grow with our customers.”

– Linda, Product Implementation Team Lead

“I’m honoured to accept the BSIF customer service award on behalf of EssentialSkillz and our fantastic Support team. We’re incredibly proud of them for winning this award for the second year in a row. It is always a joy to work alongside our colleagues in Support, and it’s wonderful to see that our customers feel the same! Thank you to our support team, from everyone at EssentialSkillz who share the goal of amazing and delighting our customers.”

– Patrick Dervan accepting the award on behalf of EssentialSkillz

How are you managing your GDPR compliance requirements?

GDPR added a significant compliance burden on DPOs and data processors. Data breaches must be reported to the authorities within 72 hours, each new data processing activity needs to be documented and Data Protection Impact Assessments (DPIA) must be carried out for processing that is likely to result in a high risk to individuals. Penalties for breaching GDPR can reach into the tens of millions of Euros.

“In a world older and more complete than ours they move finished and complete, gifted with extensions of the senses we have lost or never attained, living by voices we shall never hear.”