Using conditional descriptions to offer translations

Multi-national businesses regularly send forms to suppliers, clients, staff and contractors across the globe. The challenge is ensuring that each end user is seeing the form that is most relevant to their role, jurisdiction and, of course, their native language. Most businesses have tried to tackle this by either sending a list of forms for them to choose from or preparing multiple forms and sending the one most relevant to each user. But there is a better way. With Omnitrack’s versatile conditional logic, you can easily build each language into the form.

How to use conditional descriptions for translations

Step 1: Add a drop-down question

Creating translation field in Omnitrack
  1. Click “Add question”
  2. Select “Drop down” 
  3. Create a “Select your language” drop down

We recommend setting a default value. If most of your end users’ language is English, make English your default value.

Step 2: Add description

Adding description on an Omnitrack form
  1. Click on the “visibility” icon
  2. Select “Description”
  3. Enter a short description

Step 3: Add translated descriptions

Adding translated description on Omnitrack
  1. In the “Description” tab, select “Add logic”
  2. Select “Add a condition”
  3. Select “When the answer to Select your language is English”
  4. Do the same for the French description

Step 4: Test the form

Gif showing translated descriptions in Omnitrack
  1. Go back to your dashboard
  2. Select the new form
  3. Select your new languages to double check the translations work

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