Conversations on Disciplinary and Grievance: An Interactive Guide for Managers
Guide a first-time manager through a realistic disciplinary and grievance case to build the confidence to make fair, lawful and well-reasoned decisions.
Opens instantly in your browser · No card needed
- 25 min
- Duration
- Intermediate
- Level
- Managers
- Who it's for
- —
- Accredited
What your people will learn
- Assess workplace grievances to identify the appropriate initial response and next steps
- Apply fair and impartial investigation techniques when gathering and evaluating evidence
- Evaluate disciplinary and grievance situations to make balanced, well-reasoned management decisions
- Demonstrate best practice when communicating with employees throughout formal workplace procedures
About this course
Coach a first-time manager through a realistic grievance investigation, building the skills to manage disciplinary procedures fairly and confidently.
Shadow a first-time manager as they navigate a realistic workplace grievance from initial complaint through investigation, evidence gathering, formal meetings and final decisions. Through an interactive conversation, you'll coach, challenge and advise at key moments, applying best practice while balancing fairness, impartiality and legal obligations. Designed for managers and team leaders, this practical course develops the judgement and confidence needed to handle disciplinary and grievance procedures consistently, sensitively and in line with organisational policy. While this course draws on best-practice guidance from ACAS, it is suitable for all global companies, with the option of customising it to your internal policy.The duration time of 25 minutes is a guide and may vary based on the learner's existing knowledge. We estimate this course to take between 15 and 35 minutes.
Good to know: This course is designed for managers, supervisors, team leaders and anyone responsible for handling disciplinary or grievance matters. It works well as a practical application course after learners have completed an introduction to workplace policies or employment law, allowing them to develop confidence by applying their knowledge in a realistic, conversation-based scenario before dealing with real cases.
- Works in your LMS (SCORM)
Written by our in-house legal and compliance experts
Every course is researched and written by our own team, and updated whenever the law or guidance changes.
Other courses in Disciplinary and Grievance
See all 11 Disciplinary and Grievance courses →-
Top pick
Disciplinary Investigations15 min
-
Top pick
Understanding Grievances5 min
-
Top pick
Informal Conversations15 min
-
Disciplinary Matters45 min
Frequently asked questions
Trusted by teams at
And 65 of the top 100 global law firms
Try Conversations on Disciplinary and Grievance: An Interactive Guide for Managers free, then roll it out to your team
Join 1M+ learners in 150+ countries. Your trial unlocks this course; a licence unlocks 800+.