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Conversations on Disciplinary and Grievance: An Interactive Guide for Managers

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Description

Shadow a first-time manager as they navigate a realistic workplace grievance from initial complaint through investigation, evidence gathering, formal meetings and final decisions. Through an interactive conversation, you'll coach, challenge and advise at key moments, applying best practice while balancing fairness, impartiality and legal obligations. Designed for managers and team leaders, this practical course develops the judgement and confidence needed to handle disciplinary and grievance procedures consistently, sensitively and in line with organisational policy. While this course draws on best-practice guidance from ACAS, it is suitable for all global companies, with the option of customising it to your internal policy.

The duration time of 25 minutes is a guide and may vary based on the learner's existing knowledge. We estimate this course to take between 15 and 35 minutes.

Course Objectives

  • Assess workplace grievances to identify the appropriate initial response and next steps
  • Apply fair and impartial investigation techniques when gathering and evaluating evidence
  • Evaluate disciplinary and grievance situations to make balanced, well-reasoned management decisions
  • Demonstrate best practice when communicating with employees throughout formal workplace procedures

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This is a trial version of the course Conversations on Disciplinary and Grievance: An Interactive Guide for Managers Please note, we do not offer certificates for trial course completions.

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