UDAAP Awareness: Fundamental Concepts
15 Minutes
EFTA Awareness: Fundamental Concepts
Title
Topic
Duration
Industry
Jurisdiction
Type
Description
Learn how the Electronic Fund Transfer Act (EFTA) applies to everyday electronic payment issues, including unauthorized transactions, errors, and customer disputes.
This course focuses on what to do in practice. You’ll learn how to assess whether EFTA applies, follow required investigation timelines, provide provisional credit when needed, and communicate effectively with customers to meet regulatory requirements.
Course Objectives
- Recognize when EFTA applies to customer payment issues and disputes
- Take the correct actions when handling electronic payment errors, including investigation, communication, and provisional credit requirements
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This is a trial version of the course EFTA Awareness: Fundamental Concepts Please note, we do not offer certificates for trial course completions.
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