Fire Risk Assessment Training
Conducting a fire risk assessment is one of the most important aspects of a company fire safety policy. It’s a legal requirement to complete one for any workplace and to review it regularly. In June 2014, care home owners Morven Healthcare Ltd were fined £45,000 for violating fire safety laws. Among other issues, inspectors found […]
What are Financial Sanctions?
Financial sanctions are essentially restrictive measures imposed on financial resources and services for individuals, entities and bodies that engage in criminal activities. Financial sanctions were implemented to help achieve the UK’s foreign policy and national security objectives, including the prevention of terrorist financing. These sanctions are also designed to maintain confidence in the integrity of […]
Why is it Important to Manage Your Privacy Settings on Social Media?
Related Courses Our obsession with social media is at an all-time high. It is uncommon now to get through the day without checking one form of social media, and this is evident as the average person spends around 2 hours a day on the social platforms. How we protect ourselves on these sites can’t be […]
What is Social Media?
Social media is the term given to the collection of online communication channels focused on creating an online social space for people to use. Whether you want to get involved with online political discussions, share holiday snaps, or film yourself pranking friends, social media has something for everyone. The variety of social media platforms out […]
What is a Social Media Policy?
Organisations have social media policies in place in order to make sure their employees understand the dos and don’ts of using social media. If there is a social media policy in place, you should ensure that you’ve read it. Ever since the internet and email were introduced as business tools, policies for safe online use […]
What is Physical Property?
Property is a resource of financial value and something that an organisation needs in order to do its work. Physical property includes things like buildings, furniture, transport, equipment, stationary, and cash – all things tangible and visible that are linked to a company. Physical property needs to be protected to maintain the security, profitability and […]
How Do You Respond To A Customer Complaint
According to the Financial Conduct Authority, a complaint is ‘any oral or written expression of dissatisfaction, whether justified or not, from, or on behalf of, a person about the provision of, or failure to provide, a financial service’. Part of delivering excellent customer service means using customer complaints to improve your business’ products and services. […]
What is Intellectual Property?
Property is a resource of financial value and something that an organisation needs in order to do its work. Intellectual property can set organisations apart from competitors and help maintain longevity and profitability, and this is exactly why it needs protecting just as much as the physical assets. Employees are the brainpower behind intellectual property […]
What Should You do if There is a Conflict of Interest?
A conflict of interest is when an individual has competing interests or loyalties, often between professional and personal affairs. This could two relationships that might compete for a person’s loyalties – this could be a conflict between loyalty to an employer and loyalty to a family member. The conflict of interest causes an employee to […]