Developing Leadership Skills
20 Minutes Short course General
Building Trust
Online Training 14 Minutes Short film General
This short film looks at the importance of trust in the workplace and what we can do to improve our own ability to build and maintain it on a day-to-day basis.
Description
Trust is essentially our belief in the reliability, honesty or ability of another person or group of people. The degree to which we trust those around us determines to a large extent how successful or otherwise our working relationships will be, meaning that the ability to build and sustain trust is a crucial skill for leaders and managers. This short film looks at the importance of trust in the workplace, the kind of behaviours that can serve to build or destroy it and what we can do to improve our own ability to build and maintain it on a day-to-day basis.
Course Objectives
- How and why trust develops
- The difference between cognitive, emotional and transactional trust
- The impact of a breakdown or lack of trust
- The importance of perspective-taking and empathy
- How we can develop our own trust-building skills
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This is a trial version of the course Building Trust. Please note, we do not offer certificates for trial course completions.
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